| Category: | Business and Investing |
|---|---|
| Author: | Michele Herlein |
| Publisher: | Forbes Books |
| Publication Date: | September 23, 2025 |
| Number of Pages: | 200 |
| ISBN-13: | 979-8887506586 |
Michele Herlein’s Cultural Excellence is
the definitive playbook for leaders who want to ditch hollow mission statements
and build a culture that actually moves the needle. Herlein dismisses the idea
that culture is soft “fluff” and illustrates that it is the hard wiring of any
organization—the behavior of its leaders and what they tolerate. For her,
excellence is not accidental; it must be intentionally architected, and she
lays out a battle-tested, practical framework for diagnosing your current
culture and then redesigning it through a collaborative Purpose, Vision,
Values, and Strategy (PVVS) model. This book contends that culture depends on
cascading this alignment horizontally across the executive team and vertically
through every managerial layer to employees, while distilling the six
environmental systems — structure, processes, communication, decision-making, development,
and rewards—to reinforce it.
Cultural Excellence delivers a deft exploration
of systemic alignment, accountability, and what Herlein calls “culture
continuity.” The book challenges the myth that culture can be plastered on a
wall or delegated to HR. She makes a forceful argument that misaligned systems inevitably
weaken strategy and that values must be defined in behavioral terms before they
can be enforced or measured. Herlein is unwavering about the hard choices
required, including removing high-performing executives who undermine cultural
norms. This is essential reading for C-suite leaders, CEOs, and HR
professionals who are ready to do the real work of transforming their
organizations with a culture that becomes their face and pulse. The diagnostic
tools and reflection exercises are invaluable for managers and aspiring leaders.
Herlein communicates her message with authority, weaving together candid war
stories from Bridgestone and Barge, rigorous diagnostics, and immediately
usable tools like off-site agendas and performance frameworks. The result is a
refreshingly compelling guide that proves culture is not a sideshow but the
main event, the ultimate competitive advantage where sustainable profits and engaged
employees rise together.
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